Loyalty Program Management software help companies manage complex incentive programs in real time. They typically provide a way of identifying loyal customers, understanding their behaviours, and then rewarding them to return to your store or online location.
Features:-
- Full management of customer data & behavioural information
- Detailed transaction history
- Social media data capture
- Multidimensional and dynamic segment/tier creation
- Multiple account hierarchy (individual & household accounts)
- Merging accounts
- Multiple ID support (plastic card, virtual card, NFC, key fob, invoices)
- Comprehensive support of customer enrollment
- Member preferences management
Benefits:-
- Creates profitability
- Increases sales by including enticing awards
- Improves customer appreciation