Review & Rating
I am very happy with Kens service of my 2002 Lexus RX. He has been cooperative, reasonable pricing and gets the job done in the time frame promised. I recommend everyone with Lexus, Toyota to go to Kens for fine car care. I have been going to Kens for over 6 years now.
They are very friendly and very honest. I wish they were open on Saturdays.
I have been going to Ken's Quality Auto Repair ever since the dealer I was going to lost my trust, which was just under three years or about 65,000 miles ago. The last straw was when I received an estimate from the dealer for $1,727 to replace two struts. The first time I brought my car to Ken I didn't say anything about the struts. He did his normal inspection and gave the struts a green check mark. It was not until 60,000 miles later that the struts needed to be replaced, and the cost, including the 175,000 mile check up was $328 less than the dealer's quote.
At the 175,000 check up Ken told me that my battery would fail soon. Two month later that is exactly what happened. Fortunately, since Ken had warned me, I was sensitive to the warning signs. I stopped at a place to get the battery replaced and made an appointment for the next day. However, the car would not start when I tried to leave. So I ended up buying the battery and putting installing it myself. A much better alternative than having my batter die at work, which is not near an auto parts store.
I'll be taking my car to Ken's for its 180,000 soon.
Best Place Ever! Ken is honest and sincere. Always a pleasure to deal with Ken.
My experience with Ken's is outstanding and without peer. His auto repair business is competent, timely and customer friendly. It's rare to find a customer friendly and sensitive business today. I have been using Ken's quality auto repair for about 10 years and after warranty repairs are completed, we always revert to Ken's
I have been a customer of Ken's Quality Auto Repair since 2002. Ken has always provided me with superior service and pricing below what the dealer would charge. Ken and Phil (lead mechanic) takes the time to explain the issues with your vehicle and the options to correct the issues. I highly recommend Ken's Quality Auto Repair for your Toyota and Lexus needs.
I would be unlikely to buy other than a Toyota/Lexus car since Ken's provides such fair, reliable and competent car repair services. So glad we found him many years ago,,
I have a 2000 Camry bought at 10K miles and a 2002 Avalon bought at 37K miles bought from dealers. I've been taking them in to Ken's for at least 15 years, and when people ask me what cars I own I tell them a brand new 2000 Camry and a brand new 2002 Avalon!
Ron A.
Ken’s is reasonably priced and does excellent job. Thank you so much!
We’ve entrusted all our vehicles to Ken for close to 40 years! He’s never taken advantage of us, is honest, reputable, friendly, & goes above & beyond what he needs to do in order to troubleshoot & fix a problem, all in a timely manner. We’ve never even considered going elsewhere. We found the best Vehicle Doctor in town! If you’re looking for the best care for your truck or car, Ken’s Quality is the place to go!