Quality Auto Parts

Quality Auto Parts

(10 reviews)
#58 in Chicago
Autobody Parts
  • 3659 N. Kedzie Ave., Chicago, IL 60618
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Company Description

Quality Auto Parts is your one-stop shop for replacement high quality used OEM automotive parts and accessories. Since 2002 we have served hundreds of thousands of customers across the world, working hand in hand to find high-quality parts for your vehicle.

Review & Rating

Kirk Girlinghouse
Kirk Girlinghouse
1
2 days ago

This is absoluyly the worst experience I've ever had with an online company do not order from them

Jose L Martinez
Jose L Martinez
1
2 days ago

The worse EXPERIENCE IN CUSTOMER SERVICE AND to deal with them, they were not honest from the beginning. They quoted me a price for parts and called me later that it would be double the price and not honored the price! They do not keep their word! Run away from them. They do not explain with clarity! They are difficult to deal with since they call different sites to get the parts and you have to deal with multiple callers! I wasted my time and money!!

mike dailey
mike dailey
5
2 days ago

I ordered a used 2000 BMW Z-3 tail light, and it came in 3 days, at i/2 of oem price. Thank you.

Christina R
Christina R
1
2 days ago

My husband contacted them to order a part for a vintage truck we own. He was advised that they had what he was looking for and would ship it. They charged our credit card immediately. Three weeks later and no part. A week after my husband ordered it, they advised they were incorrect and did not have one. They then called a couple days ago to tell us they had the part, but he had found it elsewhere. Supposedly they were crediting our charge card, but I haven't seen a credit yet. I disputed the charges today. I can't understand how you don't know what you have. It is ridiculous that they even charge the card prior to putting their hands on the part and then don't promptly issue a credit. This is one of the very few times we have done business with someone online and was disappointed --- I guess We've been lucky. Sorry that we didn't read the reviews prior to ordering. The bad reviews sure outnumber the good. In any case, if you are thinking of ordering from them do yourself a favor and don't. My husband found what he wanted at East West Auto Parts in Tulsa, OK, and he was treated right. Their reviews seem pretty good. Just thought I would share that as an option.

Cheryl Boggs
Cheryl Boggs
1
2 days ago

If I could leave negative stars I would.. absolutley horrible company.

Louise Johnson
Louise Johnson
1
2 days ago

Suspicious from the beginning. A part that is rare and they were willing to sell it to me cheaper than seemed reasonable. Didn't make sense..Indian people...sounded more like the sales pitch you get on spam calls. I Don't trust them. Thank God my PayPal did not go through!!!

Ashley Bierling
Ashley Bierling
1
2 days ago

I work at a salvage yard in Ontario and have been contacted a few times on different occasions from this company for parts. They are really unprofessional and demanding. They don't own any parts themselves and make their customers believe they are getting direct service yet are a third party broker just out to mark up costs for their own profit. I would give 0/5 stars if it were possible. Do not deal with this company, call your local yards directly.

Tony Tennant
Tony Tennant
1
2 days ago

Buyers Beware! After much deliberation and verified numbers set matched to specific headlight assembly as paired for my purchase I confirmed with Volvo to be sure of compatibility. And was reassured by "Frank Wilson" sale that all lamps, ballasts, leveling and the active Adaptive drive motors and lenses were tested, correct and fully functional for low price agreed on. Today I received the second of two unmathunm part numbers neither of which match pre sale Mfr. Part number, as well one in terrible condition not even cleaned with lense burn marks{8} from a bad polisher or incident, and without any adequate packaging unless you'd consider a six-pack ring packing material. Now facing some more of same color service or pay shipping to 2 warehouse locations . And, now knowing these type business practices, a 25% RESTOCK fee ATOP $700 SALE PRICE. BEWARE OF FRANK, WENDAL, Kevin or anyone else selling hard case as I believe they are an scam operation call center FIRST & FOREMOST only. My parts were quoted as above mentionmand a verified MATCH from the same vehicle and one incorrect assembly came from NJ and the other from IL neither even match the quote part number.. hide your Money!

M&M Elite Auto Sales .
M&M Elite Auto Sales .
1
2 days ago

THIS PLACE IS A SCAM THEY PRESSURE YOU INTO BUYING THE PART RIGHT AWAY WITHOUT LOOKING ANYWHERE ELSE, WHEN YOU QUESTION THEM ABOUT THE 2 STAR RATING ON GOOGLE THEY REPLY DONT WORRY ABOUT THAT GOOGLE REVIEWS DONT MATTER! THEY CALLED ME A SCAM SINCE I DECIDED TO HOLD OFF ON ORDERING ONCE I READ ALL THE REVIEWS!

Joe Schmoe
Joe Schmoe
4
2 days ago

Eight out of ten. Quite happy with the service. Would have been a full ten but on the email announcing that the order was on its way I would be able to track the progress. Which I wasn’t able to do. This gave me some concern. Knowing better when it may arrive allows for better planning on my part.



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