Ticketing Software Reviews

Virtuous Reviews provides the list of top 10 Ticketing Software that provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. Choose the best Ticketing System so that communication between you and your customers is efficient, relevant, and personal.

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Rating

Cost Intensiveness

Vert-Age

Noida, India

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Vert-Age Dialer is a complete package of dialer software that can be used in the call center to provide the services to customers. It is one of the famous and most valuable products of Xenottabyte Ser ... Read more

CellStore Software Inc.

Canada

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USA

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A ticketing system allows IT support to be organized, focused, efficient, and effective.This directly impacts costs and revenues, customer retention, and public brand image.

Ultimately, ticketing systems are a means to support and help you deal with any issues/incidents in your organization, managing the incidents from the moment they’re captured through to their resolution.

Having a ticketing system that features a customer portal can decrease the amount of time your support personnel spend on the phone by allowing customers to enter their own tickets, as well as check the status of issues they’ve already reported. This results in your technicians having more time to actually work on resolving the problems your customers report.

Features:-

Best practice ITSM workflows
Powerful integrations with IT management apps
Smart automation
Extensive reporting capabilities
Codeless customizations
Deploy on cloud or on-premise.

Benefits:-

Improve customer retention and brand image
Save time and money
Get better support, happier customers