Review & Rating
very attentive staff great service and love my returned items
A nice place to do your dry cleaning, it will be done in three hrs same day service,everyone is nice and polite and very good service.
When I went there first time to wash my shoes, they did have student discount but the second time I went they said they don’t have it.... So did I talk to ghosts the first time I came? Employees should all be trained well. Attitude as well.
HORRIBLE experience. I brought several items here for tailoring that were not ready on time. They told me only 20 minutes more, which was a LIE - I sat there for 1 hour 30 minutes more, as I needed the clothing for work the next day. On top of that, the work was done poorly - stitching missing and falling apart. When mentioned, even the revisions were poor and after being there so long, I just wanted to go home and never see the color pink again. They have a policy where your items are free if they're not ready on time, which is FALSE ADVERTISING - they made me pay for EVERYTHING, OVER $100, after making me wait that long and NOT ABIDING BY THEIR OWN COMPANY POLICIES. I called the day after and the following week asking to speak to a manager - both times they took down my information and my call was NEVER returned. This business is not concerned with quality nor customer satisfaction, just overpricing services and taking your money. It's sad because I really wanted to like this place. Don't be fooled by the cute branding - I don't want this to happen to anyone else, so STAY AWAY!!! :(
Pricey but they are good, from dry cleaning to tailoring hands down the best. From the moment you walk in till the moment you walk out. To top it off they are open 24/7 and 364 days a year.
Service is fantastic, I had alterations done and they came out well and she had it pressed and ready 10 hours later. Gave it a 4 because pricing is quite high but I understand it is because of the 24hr aspect. I will continue to go here when I'm in a pinch but too expensive for frequent use.
I agree with the other reviewers. Kent is the type of person you just want to do business with. He is a genuine person and he does great work. Professional and very customer focused. I have taken several items to Kent already. I live in Burbank. I don't cross the 405 for most, but I will for Kent . That's saying a lot.
Milt & Edie's Drycleaners & Tailoring Center, Shop is the go-to place for great, friendly service at an absolutely reasonable price and turn-around time. Prices are transparent and they will make sure the clothes look just how you want them, even if it means making some minor, additional adjustments. I don't feel like I'm being ripped off at all and the quality of word has been the best I've received pretty much anywhere. I wish them the best with their remodel and recommend everyone to check them out and drop off even just one shirt to see what they can do.
I came with my co-worker to pick up her cleaning. I'm not sure about the prices, but this place is poppin'. They have a dedicated lady directing customers as counters open up. They have a popcorn machine, candy at every counter. I noticed they have special garment bags for sweaters and they seal the bottom of the plastic wrap on long bags. You can recycle your hangers and plastics bags, it's open 24 hours and provide 2 hour rush jobs if needed. This place is fun to check out.
Best customer experience. Ever. The lovely people at Milt & Edie’s are passionate professionals who managed to add a new layer of welcoming manners, quality, care and delight to the laundry industry. The attention to details is impressive - from the new customers gift bag, to the pop corn machine and cookies to the very final pink branded packaging. Absolutely phenomenal. My go-to place for anything laundry/dry cleaning/tailoring/alterations anytime I’m in Burbank.