Review & Rating
The facility is very,very clean and comfortable. The staff members that I encountered also was very friendly and professional. Dr. Zhang made me feel very comfortable and give me good advice and I like the plan that he care up with for me It was like he knew exactly what I wanted to do.. He is very easy to talk too and I can see why he came highly recommended. I left there feeling joyful and excited.
Overall, well-run, clean, efficient, and friendly place. It definitely put me at ease to be there. Fertility challenges and treatments are so stressful; it's important to be in an environment that feels calm and safe. Thanks, New Hope for fulfilling this expectation. -Carla G.
Coming from a bad fertility treatment experience with other facility I was eskeptical and unsure of my expectations will be at New Hope Fertility. Dr. Lipkin gave me the assurance that My husband and I are in good hands, she made us feel very confident and positive to our options. She took her time and explained, discussed our concerns etc. Looking forward for the next journey of my fertility treatment with NHFC.
Our first visit to NHFC was absolutely great. We have very positive impression about Dr. Zhang and his explanation was very clear to understand. Also all staffs are very nice, we appreciate their hospitality. I feel that we will finally have huge support in the future.
Amazing facility with a well trained group of presiónala that work with the synchrony of a well oiled machine with the end goal of improving the odds to get couples pregnant. Only one visit and I’m impressed.
I love new hope they friendly and always answer your question... the nurses answer all your question just as if you was talking to the doctor if you want to see the doctor just ask to see him/ her and they will let you they work very fast.. you’ll be there for about an 1hr or 2 but you would not notice because you be doing everything together from blood work to billing to ultrasound and sooo on... I can’t thank you guys enough for making my dreams come true .....
“I was very pleased with my experience at New Hope Fertility Center. This time (My first time at New Hope) was a world away from previous experiences elsewhere. I was welcomed with friendly staff and they were very helpful. From the front desk, to the nurses, and the doctor. Each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could. Caring, smiling and laughing is good atmosphere for patients. I was very well taken care of. You all did a thorough job, and although I felt lousy at the time, it was apparent you all worked well together. I am truly grateful and I appreciated their willingness to answer questions also. I want to express my sincere appreciation for the promptness and for providing such wonderful service. I highly recommend a visit to New Hope Fertility Center!”
The doctor did a great job of explaining how/why egg freezing works (he was extremely knowledgeable and polite), but when it came down to the actual procedure and process, I felt a little lost here. The Center is a large facility that handles many different aspects of fertility; the doctors/nurses are all well-versed pro's at fertility and can probably do many procedures in their sleep on autopilot, but I needed a little more hand-holding and information on what was actually going on. (Another issue is that they were ready to start my process immediately, but I wanted to wait a few more months; this got lost in communication between so many doctors/nurses so there was a stressful confusion of mismatched next-steps between them and me.) However, what was impressive is that they reached out when I expressed frustration, and genuinely seemed to care about my experience and how to make it better in the future.
The environment was comfortable. One disadvantage was that nobody told me to look at the screen at the beginning and I wasted a lot of time waiting for being called. Dr Mingxue Yang was professional and responsible. My husband’s cousin recommended him to us. We had nice experience with him in New Hope Fertility Center. I highly recommend Dr Yang to patients who have problem of having babies like me. Me and my husband really appreciate his job for us.
First time visiting a fertility center 8/19/18 with my husband. Was extremely nervous! Everyone was so friendly and went out of their way to explain the office function. Loved everyone and look forward to working with them on hopefully one day having a child! So happy I made a great choice on this facility!