POTOMAC FAMILY PLANNING CENTER
#99 in USA
#32 in Baltimore
Clinics
- 966 Hungerford Dr #24, Rockville, MD 20850, USA
Company Description
Since 1993 Potomac Family Planning Center in Rockville, MD has been committed to providing private, safe, affordable abortion and GYN services. We have three offices in Maryland serving the Northeast United States. Our team of physicians, including anesthesiologists, have more than 50 years of experience in abortion care. The registered nurses, medical assistants, and receptionists are friendly, understanding, and nonjudgmental. They all specialize in reproductive health care. Our clients are treated with respect, dignity, and compassion.
Review & Rating
I was referred to PFPC when a sonogram showed I was 3 days too late for Planned Parenthood to cover. The staff were all polite, warm, and professional. I did the procedure without anesthesia which I regret. This was my first (and hopefully only) abortion-- a D&C-- and, as someone else mentioned, it is not a gentle process. Not sure if this is a function of the doctor or the nature of the procedure itself. The only other thing worth mentioning is that it seemed like the doctor waited until there were enough of us in the waiting room and then did a string of procedures in a row. I think I was first but the operating room is right next to the recovery room, so you're sitting there listening to other women whimpering and crying out right after you have, which is a bit unsettling.
The experience was pretty good. everyone was really nice and the councilor explained the procedure really well. i didn't have to wait 6 hours like i had to at planned parenthood. however in one part of the building there was a weird smell but its not that bad. i didn't like how i had to change and then wait in a closet before my procedure. it was a short wait though. The procedure was quick. i don't really remember because i had the iv sedation and it felt really good at first and then i was out of it. i woke up the recovery room and i was still really high and they got me to sit on the one of the comfy couches and gave me some cookies and water. i don't remember any pain killers or any heat pads. the pain was bearable but a hot pad would have been nice. and they did want me out rather quickly which i didn't really like since i was still high and had cramps. then the lady who i had to speak to after about birth control and what not gave me a slip of paper and a prescription thing on it and called my boyfriend down. then in the car home i sobered up and saw the paper she gave me and couldn't remember why she gave it to me and where i was suppose to get the medicine. other than that the place was pretty good.
They seem to accept walk-in appointments though I did call to schedule mine, and they were able to do it on the same day. Main caveat is that the office is small and crowded. The employees (all female) I interacted with were helpful, professional and kind. They were also helpful with processing my insurance and with faxing my medical records to another medical provider. Just a heads up they provide medical (pill) abortions on Mondays, Wednesdays and Fridays. Lastly, if you want to avoid protestors, just go on a weekday.
The complaints that I have are for one it was very unsettling to see ppl protesting outside. Second, it was very overcrowded and the downstairs waiting is way too small. Third, I had to wait upstairs for hours just to be seen. Once I was seen it was smooth after that. The doctor made me fee very comfortable. The nurse who held my hand also made me feel comfortable, because I was very nervous. After the procedure they treated me well. They made sure that I was comfortable and gave me water and snacks. I would definitely recommend them. They just need to work on the protesting outside and the horrible wait time.
through this lonely scary process , i am glad i had someone to be there for me.. which was the Rockville facility they make sure you are literally okay , literally every 5 min i had a person checking up on me. they went to the farthest extent to help me , i was going to pay cash luckily my insurance covered it , suggestions from staff . THANK YOU ALL FOR THE SUPPORT YOU GIVE OTHERS WHOM ARE ACTUALLY LONLEY
The staff was incredibly sweet and caring, from the first phone call to the recovery room. I was in and out in 3 hours. The process happens in stages (urine sample, blood test, medical history, sonogram, counseling). There is some time between each stage, but the main waiting room is large with vending machines, a tv, and magazines to read. The facility is clean and welcoming. If anyone has issue with the staff being "unfriendly"- perhaps their desire for efficiency was misinterpreted. I don't remember names, but the woman in the room with me during the procedure and my counselor stood out as being sweet and caring. The services provided are affordable, and they take most health insurance. TLDR: Highly recommend (especially in comparison to PP).
Please don't ever go here. BEWARE! The staff is extremely rude and don't comfort you at all. I underwent a medical abortion and had severe allergic reactions like itching all over my body. I called them to check and the doctor was so careless and he said "It might be a food reaction". I clearly stated that it started only after taking the medication. He just cut me off asking me to go to ER. This center must definitely be closed. PLEASE DON'T GO HERE. I repent my decision now.
I was there yesterday really I appreciate all the stuff and the procedure was not hard as I expect I was 7.5 week pregnant and I choose general anesthesia the price was fare.I spend around 2 hours to finished all procedures I highly recommend that clinic and thank you doctor,ansthesisian guy and stuff was amazing you change my worries to happiness thanks alot!!
This is a very stressful process to go through already, and the staff here is either undertrained or overworked and overstressed -- meaning the level of customer service is not good. At all. Very rude, questioning in an intrusive, condescending tone without providing quality answers. Gave incorrect information over the phone, then denied giving incorrect information. Pushed through the process as if going through fast food drive through.
One of the best service I got from this location Rockville. Doctors and nurses were great and educate us in all perspectives. They give you all details and options. Some insurance are accepted please do check before you make appointment. This is genuine review I am writing and suggest everyone to go this place
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