Review & Rating
I went in to buy my next vehicle after my Toyota Camry 2011 was a total loss. I walked in to this location with no clue of what could be my next vehicle. Raheem (The sales associate) there was extremely patience and friendly to show me their inventory and got me prices on different vehicles I was interested in. Extremely grateful for the service I got at this location. A five star experience.
Chuck Holmes is the best service rep. there. He is very professional, polite and very knowledgeable. He always knows to give the best advice and he does his best to get you out of there asap. Good job, Chuck. My daughter loves the candies he always has on his desk.
Excellent overall experience. Amazing sales reps and staff. Special that k you to Andy S for his patience and caring for my situation. I will definitely be back!
I had the best customer experience at Toyota of Watertown. Rahul, my sales consultant was very helpful and knowledgeable. He helped me through the whole car leasing process and continued following up with me and making sure I was fully satisfied until I picked up my Toyota.
Toyota of Watertown is an outstanding dealership from the minute you walk into their doors until you drive away in your new car! Buying a car, as a woman, can be an intimidating experience. However, everyone at Toyota of Watertown is professional, respectful and very knowledgeable about the whole car buying experience, so I was completely put at ease. Special kudos to the Finance Manager, Stan Schwartz, who's professionalism, personable manner and exceptional knowledge of the financing process made me feel completely comfortable and confident that I received the best value and offer for my money! I will continue to always be a customer of Toyota of Watertown.
Fantastic experience. I purchased a car from Toyota of Watertown in 2010 and enjoyed impeccable service from the maintenance/repair shop ever since. As a result of those very positive experiences, I just bought another Toyota today and everyone there made it an easy transaction. Kudos to Steve in the sales department for his very friendly customer service and for coming through form start to finish exactly as promised. He is a real mensch. The entire team at TofW deserves high praise for running a first-class operation. Well done -- I will be back!
Excellent shopping experience from the first moment I entered the dealership. Ignacio Garcia, the sales agent that was working with me is not only extremely knowledgeable, professional and efficient, but also very resourceful - he came up with some buying ideas that had never crossed my mind.
Other people on the floor were also helpful, so was the management. Overall experience from Toyota of Watertown - great place to buy a car.
Ignacio was instrumental in our search and decision to but a RAV4 from the Toyota of Watertown Dealership. His friendly approach combined with professionalism and knowledgeable skills helped us hone in on which car would best suit our needs. He went out of his way to make sure we were completely satisfied and kept up informed on every step of the process.
Was recently interested in looking at a car at Watertown Toyota and while I decided against getting a car at the moment, I had the wonderful pleasure of meeting a great sales rep named Ignacio. Ignacio provided me with excellent service and was very polite both in phone calls and via text/email. I would highly recommend if you are looking into a car at Watertown Toyota, you ask to work with Ignacio. No pressure was ever felt and his responses to my questions were very helpful.
Great service great prices and great waiting area, very spacious and comfortable with complimentary refreshments coffee, pastries etc. My service took less than two hours (4 wheel alignment and 4 wheel balancing), they even gave me a complimentary 24 point inspection & exterior car wash! Talk about a first impression, will definitely be back for future maintenance and service.