Maserati Santa Monica

John M.

UK

1

2 days ago

Incredibly rude people. Not regular unpleasant service. They definitely think they're better than you. Parking is impossible. Spots marked "guest parking" are not for you. A few 15 minute meters and restricted resident parking. If you need some aggravation in your day, this is the place for you!

Terry H

UK

1

2 days ago

Wish there was a way to put -10 stars! I was not only lied to by the “Sales Manager” Mark Thomas and Tobiah the salesman but the Maserati I put a request in to buy was completely mis-represented! It has what seemed to be spray paint all over the interior dash and paddle shifters, obviously trying to hide bad condition and the body moldings didn’t line up as if the car had been in an accident! Do your due diligence if ever interested in a car at this dealership! Was completely surprised to get this from a Maserati dealership, much less in Santa Monica! Update to their lame reply... I was specifically told the car was in excellent shape and the fact that they have had it for several months and are blaming the previous owner for the wet spray paint in the car just solidifies the fact that they are complete liars, including that Mark text me that he was getting the car detailed for me and when we got there it had dirt everywhere and hadn't even been washed in months! Stay Away from this place!

Eric Arakelian

UK

5

2 days ago

I had the pleasure of being assisted by Marzi today, very professional and very pleasant experience. I highly recommend her as a sales agent.

Parham Naghdechi

UK

5

2 days ago

I was very happy with the experience. I looked around and have gone to several dealership for different vehicles , but after talking to Mauricio the Beverly Hills sells person I was very comfortable with the deal he gave me. The attention and service which Mauricio gave me was excellent and he made the process very comfortable and easy

S S

UK

5

2 days ago

I recently just returned my lease at this dealership. After a few days I realized I left my garage opener and my dogs blanket in the car. Tobiah one of the sales representatives was so kind to help me out. He drove 45 minutes each way to get my things from the off site lot, and he brought them to my house. The kind gesture and Tobiah going out of his way was exceptional service. When I get my next Maserati, Fiat or Alfa Romeo - I will come to this dealership just because of this experience. Thank you Tobiah!!

F D

UK

5

2 days ago

Mauricio made the entire process pleasant and comfortable for me. He was very patient, and took his time answering all my questions. Throughout the process, I never felt rushed or pressured. Mauricio is one of the most easygoing and honest salesperson I've come across, and I am so glad that he was the person to help me get an amazing deal on my car. He even made himself available on his day off, and is very easy to communicate with.

Steve Bannerman

UK

5

2 days ago

When the lease on my Maserati ran out, I really didn't want to face having to go through the process of shopping for another car. I hate car shopping. But, Paul made this the easiest process ever. he brought me several cars to drive, and really made the numbers work. He just dropped off the new car, and picked up the old one. Easy as pie. If you want to avoid the headaches of car-shopping...call Paul!

Savannaha Kidd

UK

5

2 days ago

Internet team and finance team was great . Thank you Gary the sales manager that I worked with and Mark the General Manager for taking the time to make sure I was having a good experience. They went above and beyond. Instead of just sending numbers like everyone else that I apparently did not qualify for. They took the time right up front to explain everything. I enjoyed the experience from start to finish. I suggest asking for John the internet director world class service.

Daniel Ojeda

UK

5

2 days ago

had a great experience at this dealership yesterday! Jose Gutierrez and manager Gary help me with great deals where they almost did not make much but truly wanted me to get my dreamed car! I appreciate people who are real and don't wanna take advantage you..If you need a Maserati, contact Jose! he will hook you up! i promise.

Matthew Black

UK

5

2 days ago

I recently leased a 2019 Alfa Romeo Giulia from Tobiah at this dealership. He was extremely helpful and we got a deal done over the phone before I went in. Very easy process. Went in, signed the papers from our agreed upon deal, and left with my new car.