Review & Rating
This place should actually be called Austin's Dream Team Mobile Mechanic. So I am a small 22 year old. I have very little life experience when it comes to vehicles and repairs. When my alternator went out and my battery died while I was driving it, I called Steven and he helped me get my car to a safe place and he also knew exactly qhatwas happening with my car when I told him over the phone. He gave me a real quote and stuck with it the whole time. I had to work at 2:30 and he went to the shop early just for me so that he could get me out and on the road as early as possible. Scott and Brock worked on my car immediately when they arrived. They explained things well to me and Steven communicated the time crunch that I was under to the Scott and Brock so they were aware. Also, the owner is the old lead guitarist of Blue October. So I got to see him while I was there which was a plus. They got me in and out very efficiently and very quickly and helped guide me on what to do in the meantime to get my car to the shop.
I really valued this particular shop because they actually care about the service that they give and there is a one year, 12,000 mile warranty, so if the thing messes up, you can bring it back.
This mechanic is amazing.
Excellent service, the staff were polite, friendly, and kept me informed through the whole time they worked on my vehicle. The quality and speed of work was also very good.
I've used google reviews for the last 5 years...super helpful. But I've never felt the need to added one myself. The only reason I'm doing so now, is because of the excellent work & customer service I get from Steve and the guys at AMM. These guys are honest & fair, they explain everything straight up with a reason why. Couldn't ask for more.
I've never used the mobile aspect of the service only in shop.
I work in the service world and many people don't take pride in their work. These guys car about workmanship.
Austin Mobile Mechanics is my go to shop for my vehicles. Not only is the work top notch, but they are honest. I've been super happy with them and would recommend them to friends and family without hesitation.Try them once and you won't go anywhere else. A++
Brought my '84 F250 in after working on it myself and failing to get it to start. I don't know very much but knew it would need some work that I couldn't provide. The team at AMM were able to diagnose and fix the issues pretty quick and get it up and running.
Customer service throughout was good and the bill was fair for the parts and labor provided. The final bill had a discount that wasn't mentioned, and I think some things were fixed that also weren't mentioned (dash check brake light for example).
I'd go back and also recommend them to friends without concern. Thanks!
I have to say that it is hard to find an honest mechanic, especially being female. I used the mobile service cause my car wouldn't start. Tommy (the mobile mechanic) came out and said it was my starter. He was upfront about not being able to repair it in the field. Said it would require a lift. He got it started for me and had me follow him to avoid having it towed. He even gave me a credit that went towards the repair. I'm so grateful for the honesty and making sure my car made it to their shop location to get repaired. I will be coming back if my car needs anything else. They are honest and really nice. Thank you for the great service!
Austin Mobile Mechanics was able to fix my AC issue for a GREAT price!! After extremely high quotes from other places, these guys helped me out for a fraction of the cost. They were fast and very informative. I highly recommend them.
I had a loud rattling noise at 1100-1300 RPM's only when driving. Firestone was unable to find the noise and took a guess at what it could be and wanted $1000 for the parts/labor. Austin Mobile Mechanics was able to find the noise and repair it at a fraction of the cost. Super fast & friendly service!
I could not be happier with the service at Austin Mobile Mechanic! I’ve been in Austin for about 7 years now and have been going to all the regular spots: Firestone, Pep Boys, and the like. My car started acting funny and I was afraid to keep driving so I left my car stranded overnight. After realizing I did not have roadside service with my insurance I immediately searched for an auto repair shop near me. I happened upon these guys and called first thing in the morning. Steve answered all of my questions kindly and did not act annoyed like most repair shops. That afternoon they went and towed my car and then called me first thing in the morning with a more than reasonable quote. Steve kept in contact to let me know what was going on and what we needed to do. Due to my work schedule I could not pick my car up until the next day. Some shops require you to pay to leave the car overnight but not here! I went to grab my car and was happy to finally meet the infamous Steve. Everything about this experience over-exceeded my expectations. I am happy to have found an auto shop I can trust!
This company is amazing. They were life savers in my time of desperation. They are professional, honest, and deliver amazing car service. Seriously, they treated me like family. I'm so very grateful for them. They are the only company that will ever work on my car needs from this point forward unless otherwise directed by them. Amazing guys!!!
I couldn't be more pleased with prompt, quality service! My car overheated. I called Austin Mobile Mechanics and from the beginning, they were courteous and willing to help. They were professional, very thorough, and had my car towed and repaired by the end of the day. I will definitely be back for future services. Thank you!